Team chat: Easily collaborate wherever you are with Nextiva’s team chat app.Use call recording for quality assurance purposes, a way to implement customer feedback, or to improve sales call scripts. Call recording: Access call recordings, listen to them, and share them with teammates. Communicate with your customers, employees, and partners while on the go. Softphone app: The Nextiva App turns your mobile device into a virtual office.Auto-attendant: An automated greeting that lets your callers choose the person or department they want to reach via the phone menu.Nextiva offers more than 40 VoIP features, including: If you’re interested in learning more about Nextiva, Prince Rich of Rich Technology Group gives his transparent review in the video below: It is a well-rounded option for businesses of all sizes and budget requirements. Nextiva serves more than 100,000 companies and organizations, some of which include Cisco, Netflix, Pac-12, and more. Its phone service has the basic and advanced phone features teams need to improve their workflow and manage conversations in a single space. Nextiva is a cloud-based communications platform made for modern work. Dialpad Talk, their business phone system, works with VoIP phones as well as laptops, tablets, and smartphones thanks to a softphone app.ĭialpad’s fully-featured plan requires a minimum of 100 seats, so if you’re looking for alternatives with more flexibility, here are some of the top alternatives below: It’s a cloud communication platform powered by artificial intelligence. Providers will have their key features, multiple pricing tiers, and can service anywhere from small businesses to large enterprises and contact centers.ĭialpad may be one of the options on your shortlist. If you’re in the market for a cloud phone system, there are dozens of options to choose from.
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